At Wildwood Auto Repairs Body and Paint LLC, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, store, and safeguard your data when you visit our website, fill out our booking or contact forms, or communicate with us.
1. Information We Collect
We collect information that you voluntarily provide to us when you request service, submit feedback, or contact our team. This information includes:
- Personal Identifiers: Full name, email address (if provided), and phone number.
- Communication History: Information, messages, or comments provided within form fields, chat widget inputs, or review submissions.
2. How We Use Your Information
We use your personal data to deliver top-notch automotive services and run our business operations. Specifically, we use it to:
- Contact you via phone call or SMS to discuss your service needs, coordinate appointments, and provide updates.
- Respond to your requests, questions, or concerns.
- Improve our website, services, and customer feedback mechanisms.
- Process transactions and coordinate with insurance companies regarding collision claims.
- Send reminders, updates, and marketing communications.
3. SMS Consent & Marketing Communications
By providing your mobile phone number on our website forms (including booking schedulers, contact forms, or chat widgets), you explicitly consent and agree to receive updates, appointment reminders, and promotional or marketing SMS messages from Wildwood Auto Repairs Body and Paint LLC. These messages may be sent using automated systems.
Message Frequency & Rates: Message frequency varies based on appointment activity and active marketing campaigns. Standard message and data rates may apply depending on your mobile carrier plan.
Opt-Out Instructions: You may opt out of receiving text messages from us at any time. To unsubscribe, simply reply STOP to any SMS message you receive from us. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. Once confirmed, you will no longer receive SMS messages from us unless you sign up again.
4. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following scenarios:
- Service Providers: With trusted third-party providers who help us operate our website, send SMS/email messages (such as GoHighLevel/LeadConnector), or run our business, subject to strict confidentiality agreements.
- Insurance Providers: With your consent, we coordinate details directly with insurance companies to streamline your collision claims.
- Legal Requirements: If required by law, subpoena, or to protect the safety, rights, or property of Wildwood Auto Repairs Body and Paint LLC, our customers, or the public.
5. Data Security
We implement industry-standard security measures, including physical, electronic, and administrative safeguards, to protect your personal data against unauthorized access, loss, alteration, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
6. Third-Party Links & Services
Our website may contain links to third-party sites or embed external forms (such as GoHighLevel forms and Google Maps). We are not responsible for the privacy practices or contents of these external platforms. We encourage you to read their respective privacy policies.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with an updated "Effective Date." We encourage you to review this page periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Wildwood Auto Repairs Body and Paint LLC
- Address: 15776 SW 28th Avenue Rd, Ocala, FL 34473
- Phone: +1 (855)-679-3927
- Email: ro_bpi@yahoo.com